1. From your account

Sign in at zman.live, open the "My personal data" page, then request deletion of your account. From that same page you can also export a copy of your data before deleting it.

2. Without signing in

Send an email to privacy@zman.live from the email address associated with your account, with the subject: "Delete my data" Include your synagogue's name and, where applicable, the WhatsApp phone number used with our assistant. We may ask you for a confirmation in order to verify your identity before proceeding.

3. Processing time

Your request is processed within a maximum of 30 days from receipt. You receive an email confirmation once the deletion has been carried out.

4. What is deleted

• Your account and your profile • The content and configuration of your synagogue website • Your images (logo, gallery, posters) stored on our servers • Your prayer times and announcements • Your conversations with our WhatsApp assistant • The connection between our service and your synagogue's WhatsApp group • Your preferences and consents

5. What is retained, and why

Invoices and payment records are kept for 7 years, in accordance with Israeli accounting and tax obligations. These documents contain only the information strictly necessary for billing. Some anonymized technical logs may be retained for security purposes, without allowing you to be identified.

6. WhatsApp data

Deleting your account also deletes your exchanges with our assistant and disconnects your synagogue's WhatsApp group. Messages already received by group members remain on their own phones: we have no technical means of removing them. You may request disconnection from the WhatsApp group alone, without deleting your account, by writing to privacy@zman.live.

7. Contact us

For any question about deleting your data: Email: privacy@zman.live Data Protection Officer: admin@zman.live You may also contact the Israeli Privacy Protection Authority: www.gov.il/privacy